Your first step is always to make an application to volunteer with an organisation, for a role that requires vetting.  After that the process follows these steps:

  1. You will receive a paper Vetting Inviter Form from the organisation you applied to volunteer with.
  2. You complete the Inviter Form with some basic information and return it to the organisation, along with proof of identity.
  3. The organisation sends your Inviter Form to the National Vetting Bureau.
  4. You will receive an email with a link to complete your vetting form online. The email will come from the National vetting Bureau and will be valid for 30 days.

If you have any queries or issues with your application you do not contact the National Vetting Bureau. The organisation that sent you Inviter Form to the Vetting Bureau is the one you want to contact.

If you have a query, your first point of contact should always be the organisation you applied to volunteer with. If you made a few applications and you are not sure who to contact with a query, take a look at the email from the Vetting Bureau. At the top you will see this sentence:

“This is your vetting application which you have consented to and submitted by ‘Name of organisation‘”

This is the organsation you contact with a vetting query..